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Brazil:	0800 893 392 / 0800 900 0510
Chile:	800 914 501
Colombia:	01 800 518 9191

Mexico:	800 04 38422
Panama:	836 5888
Dominican Republic:	1 829 200 9643

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Administration Corporate Post Sales Customer service Workshop Customer Service

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Administration Corporate Post Sales Customer service Workshop Customer Service

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Administration Corporate Post Sales Customer service Workshop Customer Service

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Administration Corporate Post Sales Customer service Workshop Customer Service

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Administration Corporate Post Sales Customer service Workshop Customer Service

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Administration Corporate Post Sales Customer service Workshop Customer Service

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Administration Corporate Post Sales Customer service Workshop Customer Service

Area

Administration Corporate Post Sales Customer service Workshop Customer Service

Area

Administration Corporate Post Sales Customer service Workshop Customer Service

Area

Administration Corporate Post Sales Customer service Workshop Customer Service

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Select the type of complaint you are reporting

Financial information Operations Human Resources Occupational Health and Safety

Operations

Improper appropriation::Inappropriate use (in the case of property entrusted to one's care) or fraudulently for own use (examples: misappropriation of assets and funds and improper handling of cash). Conflict of interests::A situation in which a person is in a position to derive personal benefit from actions or decisions made in their official capacity. (Examples: inappropriate relationships with vendors, customers or suppliers, corruption, misuse of confidential information). Disclose or subtract confidential information::Disclose or subtract confidential information that goes against the interests and prestige of the company or do so to obtain a personal or third party benefit. Theft::The act of stealing, specifically: criminally taking personal or company property. Other matters affecting the operations of the company::Other issues not described in the classification and affecting operations.

Human Resources

Abuse or misuse of authority::When a superior takes advantage of his command for his own benefit or to treat a person improperly, incorrectly, improperly, unlawfully or illegally. Conduct against morale or inappropriate behavior::Behaving in an intentional misconception; Specifically: deliberate breach of a law or standard. Recruitment or undue remuneration::Hiring, remunerating or compensating staff who are not authorized; Hiring of personnel with criminal antecedents, compadrazgo or inappropriate conduct. Discredit::Intentionally damaging the prestige of a person. Discrimination or harassment::Verbal or physical conduct that is not conducive and causes discomfort to an employee due to his / her gender, religion, ethnic background or beliefs. (Examples can be given in hiring, assignments, dismissals, promotions, benefits, trainings, language and treatment towards a person. Extortion::It consists of forcing a person through intimidation, violence or threat to perform an act against the will or rules set by the company. Sabotage or vandalism::The destruction of the belongings of the company or an employee (such as tools or materials) or the obstruction of production by unhappy workers. (Examples: destruction of equipment, theft, delays, virus in computers, etc.). Violation of policies::Deliberate or unintentional actions that go in direct violation of the company's policies, procedures, codes of conduct or implicit contractual responsibilities. (Examples include: security, Internet use, corporate guidelines). Violence::Violence is the act or intent to cause, injury or harm to a person or property. (Examples include this type of acts in a direct, covert, conditional, violent manner). Other matters affecting resources::Other issues not described in the classification and affecting human resources.

Occupational Health and Safety

Substance abuse::Incorrect use of illegal drugs as well as those authorized by law, including alcohol, and coming under the influence of these substances, in addition to consuming, distributing, transporting, selling or possessing any type of prohibited drug. Violation of safety regulations::Failure to comply with safety standards necessary to carry out all activities in a safe environment. That put at risk the personnel, the material resources of the company and the environment. (Poor cleanliness and maintenance of facilities). Other matters affecting safety and health::Other topics not described in the classification and that affect occupational safety and health.

Financial information

Dispose of confidential or privileged information for personal gain::The disclose or eliciting of confidential information which are in conflict with the interests and/or prestige of the company or to obtain a personal or third party benefit. Distort accounting records::Recording of estimates or provisions in excess or defect, sub or overvaluation of financial or non-financial assets, as well as assets not recorded in expenses, such as prepayments, consumption of unapplied inventories, etc. Fictitious operations::Registration of non-real transactions, such as unrealized sales, etc. Unrealized disclosures::Lack of contractual disclosures, financial or regulatory disclosure rules. Others::Other matters that affect the Financial Information of the company.

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PHONE

Brazil:	0800 893 392 / 0800 900 0510
Chile:	800 914 501
Colombia:	01 800 518 9191

Mexico:	800 04 38422
Panama:	836 5888
Dominican Republic:	1 829 200 9643

E-MAIL

reporta@tuvozdg.com

MOBILE APP

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Brasil	0 800-8923-392 / 0 800 900 0510
Chile	0800-914-501
Colombia	01-800-5189191

México	800-04-38422
Panamá	836-5888
República Dominicana	200-9643

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Brazil	0 800-8923-392 / 0800 900 0510
Chile	0800-914-501
Colombia	01-800-5189191

Mexico	800-04-38422
Panama	836-5888
Dominican Republic	200-9643

Baixe o aplicativo EthicsGlobal

Brasil	0 800-8923-392 / 0 800 900 0510
Chile	0800-914-501
Colombia	01-800-5189191

México	800-04-38422
Panamá	836-5888
República Dominicana	200-9643