What is the Ethics Line?

Our System

Through this site you can report unethical behavior in a simple, confidential and secure manner, with the option to do so anonymously. The system is operated by a third party independent of Dolce & Gabbana, a leader in the country and a specialist in whistleblower management and reporting (EthicsGlobal).

The integrity of an organization has a direct impact on its reputation and success. When we all behave with integrity and consistency, our customers, suppliers, allies, community and competitors see us with an honest and fair image.

Maintaining an ethical behavior inside and outside our Organization is an obligation we have as Dolce & Gabbana collaborators, if you have doubts about what is the right way to act, or if you witness that a person is not acting according to our Dolce & Gabbana Code of Ethics, it is your responsibility to report it. To do so, we have several channels at your disposal to do so in a safe, simple and confidential manner.

Our commitment to you is to review each and every one of the reported cases and, if necessary, conduct a full investigation to apply the sanction or corrective measures required.



Process

Pick the most convenient method for you

WEB ASSISTANT

In addition to any evidence, if any, the whistleblower needs to have all the information relating to the matter being reported at hand bearing the following questions in mind: Who? When? Where? How?

The whistleblower will open the form and will be led by the Interactive Web Assistant by means of questions prompted based on the information it provides. The whistleblower will have the option to enter the name and position of the person or persons involved, attach evidence, describe and classify its complaint, and any further relevant information that may be conducive to an appropriate investigation.

Once the whistleblower has completed the report, the system will provide a follow-up code that must be kept for follow-up purposes.


EMAIL

In addition to any evidence, if any, the whistleblower needs to have all the information relating to the matter being reported at hand bearing the following questions in mind: Who? When? Where? How?

The whistleblower will send the information as complete as possible, attaching any evidence, if any, and may choose to send it from its own personal email account, or create an anonymous one to such end.

In less than 24 hours, it will receive a code to be able to follow up its report on the chosen email account.

PHONE

By calling, toll free:

Brazil 0 800-8923-392 / 0 800 900 0510
Chile 0800-914-501
Colombia 01-800-5189191
Mexico 800-04-38422
Panama 836-5888
Dominican
Republic
200-9643

MOBILE APP

From EthicsGlobal’s mobile application.



Follow UP

The whistleblower may use the follow-up code provided to it when filling its report to call the toll free line or access this website in the ‘Enter your follow-up code’ field to follow up its report in order to:

Learn about the status of the investigation.

Learn about its outcome and any corrective actions taken.

Provide additional information.

Report second offenses.

Attach files with evidence.